Just Brakes Scam

Just Brakes is advertising $99 for 4 brake pads brake job to show their cares for their customers. What a scam it is. The one I went to completely lied to me and ripped me off.

After I drove into Just Brakes, at 11235 Alpharetta Rd, #100, Roswell, GA 30076, Dean was the technician did the quote to me. After he had someone take everything off, including tires, calipers, brake pads. He said my disk pads need to be replaced, which was $99.98. Since my 2005 Honda CR-V’s rear brake pads has clips on it, which are different from 2004’s Honda CR-V. They don’t have rear brake pads in stock, and I need to pay $75 so that they can have the rear brake pads. And he said disk hardware also needs to be replaced. When he brought me into the shop to show me what it was, he made it very vague. He pointed at the calipers and said the things on it bent, and needed to be replaced. Sorry for my naïve, but I didn’t know what caliper was, and what disk hardware was. I felt pretty confused. Disk hardware cost about $85. And bleeding is another $39.99. The total came to $304.83, which includes a $10 discount coupon. At that time, I was very confused, and they had taken everything apart. I wondered what would happened if I refused the deal. And I have taken half a day off already. What the heck. I agreed on the quote written on the back of a piece of paper. The whole thing was pretty thick though. They finished it in less than an hour. However, no one delivered any parts during that hour, and Dean was with me all the time. When a guy brought in my car key, Dean tried to explain that the delivery guy must come in from the back.

After I came back, and did my research online and found out this is a scam that Just Brakes has been doing to lots of its customers. The so-called Disk Hardware is just a clip on a caliper, costs about $10 online. I know part of this scam was my fault, for being too naïve on cars. I didn’t grow up in the US, and cars aren’t any hobbies to me. I guess it is about time for me to learn about cars. Secondly, I trusted Just Brakes too much. Car salesmen are infamous, now I guess cars shops are too. Certain business industries aren’t honors during their business practice.